Privacy policy

Last updated: July 1, 2023

Privacy Policy

Item Depot ("we", "us", "our") collects, uses, and discloses your personal information when you use our services or make a purchase from itemdepot.com (the "Site"). By using our Services, you agree to this Privacy Policy.

Changes to This Policy

We may update this policy periodically. Changes will be posted on the Site with the updated "Last updated" date.

Information We Collect

  • From You: Contact details, order information, account details, and customer support communications.
  • Automatically: Usage Data via cookies and similar technologies.
  • From Third Parties: Vendors and service providers.

How We Use Your Information

  • Provide and improve services.
  • Process payments and fulfill orders.
  • Send marketing communications.
  • Ensure security and prevent fraud.
  • Offer customer support.

Cookies

We use cookies to enhance our Site. Manage cookie preferences in your browser settings. See Shopify's Cookie Policy.

Disclosure of Information

We may share your information with vendors, partners, and affiliates for service provision, marketing, legal obligations, and business transactions.

User Generated Content

Content you post publicly on our Services is accessible by others. We are not responsible for its privacy or security.

Third-Party Links

Our Site may link to third-party websites. Review their privacy policies as we are not responsible for their practices.

Children's Data

We do not knowingly collect personal information from children. Contact us to delete any such information.

Security and Retention

We take measures to protect your information but cannot guarantee complete security. Retention depends on legal obligations and service needs.

Your Rights

You may have rights such as accessing, deleting, or correcting your information. Manage communication preferences or withdraw consent. Contact us to exercise your rights.

Contact

For questions or requests, contact us at:

Customer Service: Mon-Thu 9 AM - 5 PM, Fri 9 AM - 2 PM (EST)